Manage your customer experience services and enhance after-sale process with d-immo in a smart, digital and metric based way.
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with d-immo, you can quickly respond to the needs of your customers by visiting service points in a short time, and increase your productivity by reducing personnel training costs.
d-immo monitors the status of products directed to manufacturers from authorized dealers and facilitates your workflow.
respond quickly to your customers' needs and increase customer satisfaction by using online demand management and smart routing features thanks to d-immo.
be in control with detailed reporting, KPI tracking and customer demand information and data analysis - reporting features.
What our clients say about us
“Before we met d-immo, we thought a lot about digitizing the customer experience. Since the day we started using d-immo instead of manually managing the service processes of our products, our effort in the field of customer experience has decreased significantly. We are delighted to have purchased one of the most innovative products in the industry.”
“Until we used d-immo, we did not know that we needed a service that went beyond the classical CRM applications during the after-sales support process and digitized all post-sales processes. Since we started using d-immo, there has been a huge increase in positive feedback from our customers. Our team is happy, our customers are happy!”
“Thanks to d-immo's user-friendly interface and comprehensive solutions in the after-sales support process, we can quickly respond to the problems of our customers and provide a detailed view of all our after-sales support activities. In this way, we support our customers in a planned way. The added value that d-immo offers us is reflected in our field employees as a performance increase!”
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